Tigo Ghana has started work on a USD 3.2 million overhead fibre-optic
cable project. The project is part of efforts to boost customer
experience in the Western and Ashanti regions. According to Tigo Ghana,
it is expected to end indiscriminate fibre cuts by illegal miners, road
contractors and property developers which is affecting its network
quality and user experience particularly in both regions.
Tigo Ghana recorded about 51 cable cuts every month between the
Ashanti and Western regions and this is mainly due to the operations of
illegal mine workers and on-going road expansion projects in both
regions. The project is in three phases and will cover a 360-km stretch
from Dunkwa through to Kumasi. It involves putting up some 4, 600
concrete poles and will be completed by February 2015.
“Apart from spending millions annually to replace these cables, the
impact on customer and user experience is damaging to say the least,”
said Obafemi Banigbe, Chief Operations Officer for Tigo Ghana.
He explained:”Putting the cables on overhead concrete poles would
stop people from digging them out in the ground and this will boost
network quality, improve Customer and user experience and also increase
Tigo’s coverage footprints in both the Ashanti and Western regions. Both
consumers and businesses will get value for money and see a massive
improvement in service delivery”, he added.
The project is in 3 phases and will cover a 360 kilometre stretch
from Dunkwa through to Kumasi.It involves putting up some 4,600 concrete
poles and will be completed by February 2015.
Source: itnewsafrica.com
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