MTN introduces Online Customer Care

MTN Ghana, the leading telecommunication company in Ghana has introduced a new service to improve its customer care responds experience.

MTN Ghana posted a banner design of this new service on their official Facebook page in the early hours of today. This service: Online Customer Care is to help customers send in their inquiries and complains to MTN Ghana via their Facebook account.

In case you are facing a challenging reaching MTN Ghana via their 111 customer care number; you can simply sign into your Facebook, and send MTN Ghana a message. 

This service is already being implemented on twitter and I believe its a good initiate to move it to Facebook; being the largest social media platform in the world currently.

For more information on MTN Ghana, visit www.mtn.com.gh